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Refund Policy

At HOPEfoundation we are committed to providing a transparent and reliable donation process for our valued supporters. We deeply appreciate your generosity and trust in our non-profit organization. This Refund Policy outlines the guidelines and procedures regarding refunds for donations made to our organization.

  1. Donation Refund Eligibility:
    • Please note that all donations made to HOPEfoundation are considered voluntary contributions to support our mission and charitable programs.
    • As per our policy, donations are generally non-refundable. We encourage donors to carefully consider their decision before making a donation.
  2. Unintended Donations or Technical Errors:
    • In the event of unintended or duplicate donations or technical errors resulting in multiple charges, please contact our support team at [email protected] within 7 days of the transaction.
    • We will review the situation on a case-by-case basis and, if deemed appropriate, work with you to resolve any issues and process a refund.
  3. Unauthorized Use of Payment Methods:
    • If you suspect unauthorized use of your payment method or fraudulent activity related to a donation, please notify us immediately at [email protected].
    • We will cooperate fully with your financial institution and take appropriate steps to investigate and resolve the issue promptly.
  4. Contacting Our Support Team:
    • If you have any questions, concerns, or requests regarding your donation or this refund policy, please reach out to our support team at [email protected].
    • Our dedicated team is here to assist you and provide any necessary information or assistance.
  5. Changes to the Refund Policy:
    • HOPEfoundation reserves the right to update or modify this refund policy at any time without prior notice.
    • Any changes made will be effective immediately and will be reflected on our website.

We genuinely appreciate your support, understanding, and commitment to our organization’s mission. Your donations make a significant impact on the lives of those we serve, and together, we are making a difference. For support please contact us at [email protected]or mailing us at: A -46, New Multan Nagar, Surya Enclave, Delhi, India. Pin Code 110056. Thank you for being a part of our journey.

Shipping & Return Policy

As a charitable organization, we are committed to making a positive impact to the society through donations we receive. Please note that we do not sell products or offer any goods for sale. All contributions to our cause are voluntary donations made to support our mission and do not involve the purchase of items or services.
  • Shipping Policy:

    Since we do not sell or ship any products, there is no shipping associated with your donations. We simply accept your generous support to fund our projects and further our charitable goals.

  • Return Policy:

    Because we are a donation-based charity with no sales or exchanges, there is no return policy applicable. Donations made to our organization are final and non-refundable, as they directly fund our initiatives.

If you have any questions regarding donations, please contact us at [email protected] or mailing us at: A-46, New Multan Nagar, Surya Enclave, Delhi, India. Pin Code 110056.

Thank you for your generous support!

We are working inclusively for the holistic development of children, youth and vulnerable individuals.

Our ‘Cradle to Career’ approach focuses on transforming lives where we walk alongside an individual on the entire journey – through childhood education and care towards skill training and livelihood as an adult.

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Contact us

A 46, New Multan Nagar
Surya Enclave
Opp. Paschim Vihar
Delhi 110056.

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Skill Development and Livelihood Enhancement in CSR Award.

We are thrilled to share that our initiative the SONY - HOPE AI School for Girls has been recognized by BrandGlobal Media at the CSR & Sustainability Conclave 2024 in Delhi. Our project won the Award in skill development and livelihood enhancement category, a testament to the dedication of our project team and participation of all stakeholders at HOPE foundation and SONY.